Connect Zendesk and Jira with Appsmith
Build custom interfaces that integrate and extend Zendesk and Jira functionality to streamline customer support and development processes, and improve collaboration between teams
Create a unified dashboard for your Zendesk & Jira tickets
Seamlessly escalate and manage critical customer issues by combining Zendesk support tasks and Jira development tasks into an integrated dashboard. Allow support agents to link, track, review, and close issues in a single interface for greater visibility and faster resolution.
Build comprehensive analytics and monitor your SLAs
Create custom reports on top of integrated support/development data for comprehensive analysis of support processes. See which issues are dependent on development tasks, track completion times, customer satisfaction and other key SLAs.
Unlock business value
Cost-savings and efficiency
Reduce seat licenses and increase support agent productivity
Customer Satisfaction
Respond faster, provide timely updates, and resolve issues more quickly
Product Planning
Improve visibility into bugs and features that have the greatest customer impact
“We’d been looking for a tool like Appsmith for years. We wanted a way for our data science team to update control tables in our data warehouse without having to write a ticket for the application support team. With Appsmith we were able to build a UI on top of 12 different Snowflake control tables. ”
Get started with our tutorials and templates
Customer support template for e-commerce companies
Zendesk API: Creating an Authenticated API Datasource
Connecting to the Jira API in Appsmith
