Create a comprehensive 360 view across all of your customer data
Empower your team with an integrated view of real-time data
Combine insights and actions in a single interface
Save time and money with no back-end integrations, ETL pipelines, or warehouses required
Appsmith lets you build highly-customized 360-degree customer views for a fraction of the time and cost of traditional data-based approaches
Connect to your customer data in SaaS applications and internal databases
Drag and drop charts, tables, and forms to build your 360-degree view
Publish with one click and configure access controls for your teams
Why do companies choose Appsmith for their customer 360?
Here's what matters to our customers
Fast setup and building
There’s no need to set up databases, warehouses, or integration flows. Appsmith can connect directly to data wherever it lives — making it much faster and easier to setup 360° views.
Real-time data integration
By directly connecting to data sources across the business rather than batching in a warehouse, Appsmith allows you to always view the latest data.
Insights & actions in a single interface
Unlike dashboards or BI tools that only present information, Appsmith allows you to directly interact with customer data. Want to close a support ticket, create a product issue, update account information, or change a billing date? We’ve got you covered.
Tools to help you achieve a trusted customer 360 view in weeks
Broad data source access
Connect to any database, SaaS application, script, or GraphQL/REST API in just a few clicks to create a comprehensive single customer view.
Infinite customizability
Display customer data in 40+ form, table, and chart widgets that can be configured in any way. Further customize appearance, business logic, and data with JavaScript and SQL.
Total security
Self-host to access internal databases, scripts, or APIs without having to expose them to external services. Ensure customer data is only accessible to authorized users with strict role-based access controls.
Here’s what some of our fast-scaling customers have to say
"Twilio is a big company. We have a lot of product teams, and have made several acquisitions. We didn’t have a single place where AEs and SDRs could see who our customers are and how they’re using different services. With Appsmith we built a 360 app that allows them to log into a single interface, search for a customer, and see how they’re using different products.”
Anirup Dutta Principal Product Manager
“It just takes me like 10 seconds to find the user's information. Without the 360 dashboard, I would have to connect to the database, write queries, and it would take me around two minutes to access our private network and get connected to the database.”
Florent Baldino DevOps Engineer
“Agents can perform all the relevant actions from [the tool] itself. This saves time and eliminates the need for agents to remember the names of tables and columns where they can find information. As a result, we have reduced the average handling time of [support] tickets by approximately 37%.”
Shivansh Tiwari Software Engineer
Appsmith is a market leader with high satisfaction and market presence scores
Integrate fragmented customer data into a single 360-degree view
Leverage our platform to bring together real-time customer insights and actions in a single view. Experience seamless integration, full customization, and complete security.